Delivery Policy:

 

I will dispatch goods within 2 business days of receiving your order.  If your goods are out of stock, you will be emailed instantly to confirm expected delivery or offered a substitution.

 

Proof of postage is kept for every delivery and Parcelforce Deliveries have a tracking number which you will receive.  Please check your parcel before signing for any signs of damage.

Please contact me immediately for any concerns over product condition upon delivery.

 

Postage charges apply as follows

  

Small Parcel Delivery £2.50

Large Parcel Delivery £4.50 (Nappy sets, tubtrugs, baskets & multiple large items)

  

Free Collection is available.

Returns Policy:

 

 

If you change your mind about your purchase, it must be in an unopened, sealed condition.  Nappies and all nappy goods must be unused and unwashed - once used or washed they cannot be returned. 

 

If you are having any problems with your nappies, please email me first - there is normally a simple solution - clothnappymum@yahoo.co.uk

 

Returns and exchanges are accepted up to 28 days after purchase.

 

Goods which fulfil this criteria may be returned at your cost to Clothnappymum, 59 Craigston Park, Dunfermline, Fife, KY12 0XZ  Proof of Purchase or Recorded Delivery are highly recommended.

 

You have the right to cancel your order before dispatch.

 

There is a 10% restocking and administration charge for goods which are simply returned - this does not apply to exchanges.